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FAQ
| Q: |
What type of oil does my TG1200 use? |
| A: |
The TG1200 uses two-stroke oil mixed with gasoline. The ratio is 50:1 gas to oil. |
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| Q: |
What type of oil should I put in my TG1200 crankcase? |
| A: |
There is no oil required in the crankcase. DO NOT put oil in the crankcase. |
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| Q: |
What is the cross-reference number of the spark plug on the TG1200? |
| A: |
The TG1200 spark plug cross-reference number is NGK-BPR4ES. |
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| Q: |
Can I run all of my household appliances concurrently on my TG1200? |
| A: |
No. The TG1200 should not be used for large power needs. Doing so may lead to damage of your unit and household appliances. Please read your owner’s manual thoroughly for more details BEFORE you use your unit and observe maximum load thresholds. |
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| Q: |
Can I charge 12 volt battery using the TG1200? |
| A: |
The TG1200 has 1000 watts and 8.3 amps and can charge batteries that are larger than 8 amps. |
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| Q: |
How much noise does the TG1200 make? |
| A: |
The TG1200 has a 67-decibel level at 17 feet. |
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| Q: |
My TG1200 starts up, but then immediately shuts off automatically. Why? |
| A: |
If this is happening, start the generator again, then adjust the choker to its’ middle position and all the way to the top of its range. |
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| Q: |
My TG1200 will not crank when it is cold. |
| A: |
This is solved by first draining the line. Then, adjust the choker to its’ middle position. Once this is done, crank the machine again. It should start. |
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| Q: |
How many hours can I run my TG3000? |
| A: |
The TG300 can run for 10 hours daily. |
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| Q: |
What type of oil does the TG3000 use? |
| A: |
The TG3000 uses 10W-30 oil. |
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| Q: |
How much noise does the TG3000 make? |
| A: |
The TG3000 has a 67-decibel level at 17 feet. |
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| Q: |
What type of oil does my DG6LE use? |
| A: |
The DG6LE uses 15W-40 oil. |
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| Q: |
How long will the DG7250LE last? |
| A: |
If cared for properly, you will get many years of use from the DG7250LE. |
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| Q: |
My DG6LE starts up, but then immediately shuts off automatically. Why? |
| A: |
With machine in the OFF position, adjust the governor level by changing the position of the spring that runs vertically over to the hole on its’ right. |
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| Q: |
What are the battery specifications for the DG4LE and DG6LE? |
| A: |
Battery specifications are 12Volt, 240-300CCA, also used in small lawnmowers. |
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| Q: |
Where can I purchase a battery for the DG4LE and DG6LE? |
| A: |
Batteries for this model may be purchased at major retailers including Wal-Mart, Sears and Kmart. |
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| Q: |
The DG5500 is not putting out any voltage. How can I correct this? |
| A: |
First, check, the RPM and adjust it based on the instructions in the owner’s manual. If this does not correct the problem, change the capacitor as shown in the owner’s manual. The part can be obtained by calling ETQ Parts and Service at (888) 908-6200. |
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| Q: |
What type of oil does my DG4LN use? |
| A: |
The DG4LN uses 15W-40 oil. |
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| Q: |
When loaded up with 4500-watt resistive load, the voltage on my DWG6LE drops from 245 volts to 170 volts and does not recover. It also is not able to start a 3HP air compressor. How can I correct this? |
| A: |
The DWG6LE has two output plugs on the generator side that are 2000 watts. On the welder side it has 4000 watts of available energy. Make certain that your load does not exceed the thresholds listed in your owner’s manual. |
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| Q: |
I did not receive the nozzles mentioned in my pressure washer owner’s manual. How can I get them? |
| A: |
We apologize for this error. We do not package, nor do we carry nozzles for this unit. While there are nozzles commercially available for similar units, we cannot ensure their proper fit on our unit. Please note that use of ill-fitting nozzles will void your warranty for related damages. |
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